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I CANT BELIEVE THIS FUCKING SHIT!!!
I CANT BELIEVE THIS FUCKING SHIT!!! That's usually what I say when some site function doesn't work properly. The worst is when the email system doesn't work properly. WTF!!! The site recently changed the benefits associated with having a VIP membership. I blogged about it. Say it aint so My VIP membership was expiring 5 days after I got that email from the site I list in the other post. I was confused as to when exactly the change would take place. I called CS and they told me that I would get another email stating when exactly it would happen. I wanted that info I got from CS in writting so I went to the site support blog and got the following response. SiteSupport replies on 10/28/2017 2:07 pm: JuggsyMalone, Thank you for your post. Removing the feature was a result from members feedback about the program. We understand that you're unhappy with the changes so I sent a feedback/suggestion on your behalf to the appropriate team for consideration. Let us know if you need anything else. Regards, Sitesupport I wonder who these members were. I'm sorry but I don't believe that. When exactly will this change take effect? What will the site do to compensate those members that paid for the membership before the announced changes? Please send a feedback/suggestion on my behalf as well. Please answer my questions here and not in an email. SiteSupport replies on 10/31/2017 9:14 pm: bigblackman21221 Thanks for your comment on our blog. The decision to not free flowers to for VIP members was a corporate decision. We were not told what members may have complained just that it was this way going forward. The change has already taken effect and premium members on the site will now be awarded free monthly points instead. I have submitted your feedback to our development as you have requested as well. Thanks Derek Now since my membership was still good and I still had the same features I decided I would renew the VIP membership but let it expire first. Before I gave up the cash I wanted further clarification and called CS again. I was told that if I didn't get a letter from the site I would keep the same benefits if I renewed. So I did. Four days later it ended and I could no longer send free flowers. Those BASTARDS got me! At the time I wasn't that upset about it because I felt like I got my money's worth even though it was only four days. However, I also felt like "DAMN, as soon as I get this shit they wanna change it!" For me having VIP was like having a credit card with no limit and only a thirty dollar monthly payment. I could even get cash out of the virtual ATM. What a deal! When that VIP membership was about to end I noticed that the site didn't give me the 500 points as stated as part of their changes. Feeling like the site was trying to get over on me I complained in writing and got the following response. Horny.net Dec 1 (6 days ago) to me Dear Member, Thank you for contacting us. We have reviewed your issue and have determined that you had renewed on 11/03/2017 prior to our policy change on 11/09/2017. As a result, you currently do not qualify for the 500 points for renewing perk. You do however have our older perk of being able to send unlimited flowers until your next renewal period after which you will begin to receive 500 points for renewing your VIP membership. Please let us know if we can assist you with any further questions. Regards, Aldo C. Customer Really? Based on the above info before this response from the site, How would you handle this situation? Do you think I should be compensated? If so, what would be fair? |
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Should people be compensated when they change what they offer - yes. But, in the agreement it probably allows them to change things whenever they want to. It sucks but that is life in a society where corporate interests (making money) overrule "fairness". Again, this is one reason why I don't pay here and use the work arounds to do what I want to do. When the going gets weird, the weird turn pro. The only thing we have to fear is fear itself.
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Should people be compensated when they change what they offer - yes. But, in the agreement it probably allows them to change things whenever they want to. It sucks but that is life in a society where corporate interests (making money) overrule "fairness". Again, this is one reason why I don't pay here and use the work arounds to do what I want to do. Some would find it surprising the things a standard member can actually do when they know what they are doing and how some site features completely work. I'd be a standard member but..... Appearances, Appearances. You know how it is. The VIP upgrade was the only site feature that I thought was worth paying for. As long as I can use points for practically every other site feature and a gold membership, I'll take that route. This isn't a sad story. You didn't answer some of my questions at the end.
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It is probably somewhere something about subject to change. Users must agree to or something silimiar. Terms and conditions. They know not everyone reads that and even do nothing can be done. People stop paying but new members joiin. Humans are the most dangerous animals on earth. If only animals had the ability to know when to keep away from us humans they would be better off.
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How would you handle this situation? The VIP upgrade is no longer worth the money in the restrictions that exist now. I would not upgrade with these conditions or try to get a free VIP membership. Do you think I should be compensated? Yes If so, what would be fair? The 500 points and unlimited flowers until the next renewal period or the money back.
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It is probably somewhere something about subject to change. Users must agree to or something silimiar. Terms and conditions. They know not everyone reads that and even do nothing can be done. People stop paying but new members joiin. How would you handle this situation? Do you think I should be compensated? If so, what would be fair? Either way I appreciate your comment.
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How would you handle this situation? The VIP upgrade is no longer worth the money in the restrictions that exist now. I would not upgrade with these conditions or try to get a free VIP membership. Do you think I should be compensated? Yes If so, what would be fair? The 500 points and unlimited flowers until the next renewal period or the money back. Danke auch für die Beantwortung der Fragen am Ende. The VIP upgrade is no longer worth the money in the restrictions that exist now. I would not upgrade with these conditions or try to get a free VIP membership. Ich stimme zu, aber ich habe vor der Anderung ein Upgrade durchgefuhrt. The 500 points and unlimited flowers until the next renewal period or the money back. Ich bekam etwas besseres von der Seite. Ich wäre eigentlich mit den 500 Punkten zufrieden gewesen, aber die Seite hat mir die E-Mail geschickt, die mir gesagt hat, dass ich hätte bekommen sollen, wofür ich bezahlt habe. Ich sage zu ihnen: "Okay, lass mich mich besser fühlen." Sie taten. Ich bekam 19,350 Punkte und vier Wochen VIP-Mitgliedschaft.
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1 post 12/8/2017 6:04 pm |
I'm still pretty new to the site, I think you handled it well enough, and yes I would think they would want to keep you as a member and a happy one at that..you should have just gotten both until your next renewal, I'm with you on the 500 coins....stop playing..lol
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I'm still pretty new to the site, I think you handled it well enough, and yes I would think they would want to keep you as a member and a happy one at that..you should have just gotten both until your next renewal, I'm with you on the 500 coins....stop playing..lol They don't care about me. Maybe if I paid for gold too. HAHA!!! They've taken care of me very fairly. I just don't think most people get what they deserve when they complain. Thanks for stopping by and commenting.
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Vielen Dank für Ihren Besuch auf meinem Blog und kommentieren ing. Danke auch für die Beantwortung der Fragen am Ende. The VIP upgrade is no longer worth the money in the restrictions that exist now. I would not upgrade with these conditions or try to get a free VIP membership. Ich stimme zu, aber ich habe vor der Anderung ein Upgrade durchgefuhrt. The 500 points and unlimited flowers until the next renewal period or the money back. Ich bekam etwas besseres von der Seite. Ich wäre eigentlich mit den 500 Punkten zufrieden gewesen, aber die Seite hat mir die E-Mail geschickt, die mir gesagt hat, dass ich hätte bekommen sollen, wofür ich bezahlt habe. Ich sage zu ihnen: "Okay, lass mich mich besser fühlen." Sie taten. Ich bekam 19,350 Punkte und vier Wochen VIP-Mitgliedschaft.
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I think this site needs to make its money too, wherever it can. No doubt. I don't have a problem with them making money. I think the people making some of the decisions aren't looking at the big picture. They could have gotten 30 bucks a month from me no problem. That change in the VIP benefits killed that. I wonder how many other members that paid for VIP know that they got ripped off?
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Cs here has always been sub perfect. As for renewing, i just do it because I like the features.
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Cs here has always been sub perfect. As for renewing, i just do it because I like the features. I would rate them below sub perfect. As for renewing, i just do it because I like the features. Me too except I use points for everything except VIP. Thanks for stopping by Goddess.
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