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Different Kind Of Chat  

GreenEyedLady_60 63F
1810 posts
7/31/2018 5:12 pm
Different Kind Of Chat

I am usually frustrated and aggravated by some of the "features" on this site....since most of them have a glitch at any given time :

The IM is quirky I hear and it doesn't work very well (I usually don't IM)
I hate that it automatically throws you on it when you log in - Give me the choice A*F*F!!

The camming has issues at times (don't do that either).

The new and "improved" email is a mess! I can't happen to tell new emails from old ones and I don't always delete them right away after reading. Guess I will have to start doing that.

I did however have a chat today with customer service that went well and my issue was solved!!

I added ONE word to my profile and then received an email from A*F*F saying my profile was denied.....for a reason(s) listed in the picture below.....lol

This has happened before - so I decided to use the chat feature in the HELP section.

I requested that they please approve my profile immediately, since it was nothing objectionable that I added. (Is there such a thing on this site?.......

Anyway.....the guy was real nice and did it for me right away - so kudos to A*F*F for once....lol

Thank you



Be Honest..Be Sincere...Be REAL


GreenEyedLady_60 63F
1925 posts
7/31/2018 5:14 pm

They really can happen.....LOL

[image]

Be Honest..Be Sincere...Be REAL


pocogato12 71F  
37235 posts
7/31/2018 5:47 pm

I encourage everyone on here to stop complaining and reach out to the site and ask for help.. I know of two others besides my self that have had problems solved easily

(Virtual Symposium Group) use Virtual Symposium Group


GreenEyedLady_60 63F
1925 posts
7/31/2018 6:01 pm

    Quoting pocogato12:
    I encourage everyone on here to stop complaining and reach out to the site and ask for help.. I know of two others besides my self that have had problems solved easily
Yes...there are a lot of complaints and I have been one of the complainers at times. So I was very happy to get my issue resolved quickly and easily.

I suppose it is worth a try to ask A*F*F first before we complain....

I also just received an email (from a member) telling me how to solve the IM issue of being thrown on it when I log in! I thanked him of course....lol

Be Honest..Be Sincere...Be REAL


GreenEyedLady_60 63F
1925 posts
7/31/2018 6:06 pm

NOW....if some of the words would stop disappearing in a blog post.....I would REALLY be happy!......LOL

Be Honest..Be Sincere...Be REAL


needu4s 67M
48 posts
7/31/2018 8:18 pm

its a strange site


GreenEyedLady_60 63F
1925 posts
7/31/2018 8:31 pm

LOL.....that's the truth!!

Be Honest..Be Sincere...Be REAL


Story435 76M
3791 posts
8/1/2018 5:48 am

Hello!
Yes a lot of things have been going on that suck with this site. Cams don't work or their is nobody really there at all. IM do know why it show your on their and your really not. Not sure but I don't think you could but pics a
or say something that would get your profile turn off lol!
Butch


GreenEyedLady_60 63F
1925 posts
8/1/2018 7:37 am

    Quoting yesmamallthetime:
    I have sent several emails to customer service the past few weeks. Most have to do with regular messages. The active folder is showing up as messages from 2016. It seems to be resolved for the moment but then has been happening every day. It's very frustrating.
There are many issues on this site that frustrate everyone. I have sent emails in the past, only to receive a totally unrelated reply (I think I did a blog on that fiasco).

My recent experience that was resolved was done through the Live Chat option that shows up in the help section. You at least reach someone immediately, as opposed to possibly waiting days for an email response.

There is also the option of calling them, but I have only used that if there is a billing issue..

Good luck with everything....I think that's something we all need on here.....lol

Be Honest..Be Sincere...Be REAL


GreenEyedLady_60 63F
1925 posts
8/1/2018 7:42 am

    Quoting Story435:
    Hello!
    Yes a lot of things have been going on that suck with this site. Cams don't work or their is nobody really there at all. IM do know why it show your on their and your really not. Not sure but I don't think you could but pics a
    or say something that would get your profile turn off lol!
    Butch
Hi!

I don't use some of the features on here very often - such as the IM or the cams, but of course have read the complaints from members when posted.

It seems the more they try to improve, the worse it gets. I think they may need some new IT personnel.....lol

You are correct....I get a little nervous bitchin' too much - thinking they may just have my profile disappear some day.....lol

Be Honest..Be Sincere...Be REAL


GreenEyedLady_60 63F
1925 posts
8/1/2018 7:43 am

    Quoting  :

LOL.....yes I did - although not the kind of one we all hope for!

Be Honest..Be Sincere...Be REAL


Paulxx001 66M
22642 posts
8/30/2018 9:24 am

Good for you. I've never chatted on IM with those Horny.net people, but I have phoned them and (with all due respect), they've always come thru for me. Thanks for sharing. .


GreenEyedLady_60 63F
1925 posts
9/14/2018 11:38 am

    Quoting Paulxx001:
    Good for you. I've never chatted on IM with those Horny.net people, but I have phoned them and (with all due respect), they've always come thru for me. Thanks for sharing. .
I've phoned them as well and usually gotten the issue resolved. Emailing them is a crap shoot.....lol

You're welcome for the info....

Be Honest..Be Sincere...Be REAL


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